1. Information We Collect

When you visit our website or interact with our services, we may collect the following types of information:

A. Personal Information You Provide

We collect personal information when you:

• Book an appointment or request a consultation

• Fill out a contact form or submit inquiries

• Sign up for newsletters or promotional offers

• Use our online services for patient records, billing, or scheduling

This may include:

• Name

• Phone number

• Email address

• Mailing address

• Date of birth

• Health-related information (as needed for treatment)

• Insurance details (if applicable)

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Device type and browser

• Website usage analytics (e.g., pages visited, time spent, referring URLs)

• Cookies and tracking technologies

This data helps us improve our website functionality and user experience.

2. How We Use Your Information

We use the collected data to:

• Provide and improve dental care services

• Schedule and confirm appointments

• Process payments and insurance claims

• Respond to inquiries and customer support requests

• Send appointment reminders and updates

• Improve website functionality and user experience

• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure. These include:

• Encryption & Secure Servers – We use SSL encryption for data transmission.

• Access Control – Only authorized personnel can access sensitive information.

• HIPAA Compliance – We follow Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect patient health data.

• Regular Security Audits – We periodically review our security practices to ensure compliance with industry standards.

However, no method of transmission over the internet is 100 percent secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing of Information

We may share your information only when necessary in the following cases:

A. With Healthcare Providers & Insurance Companies

• To coordinate treatment, billing, and insurance claims.

B. With Third-Party Service Providers

We may share data with trusted vendors that help us with:

• Appointment scheduling

• Secure payment processing

• Website analytics

• Marketing communications (with consent)

C. Legal Compliance & Protection

We may disclose information if required by law or to:

• Comply with legal processes

• Prevent fraud or unauthorized access

• Protect the rights and safety of our patients and staff

We never share data for marketing purposes without explicit consent.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access Your Information – Request a copy of the personal data we hold about you.

• Correct Your Information – Request corrections to inaccurate or outdated information.

• Request Data Deletion – Ask us to delete your personal data where applicable.

• Opt-Out of Marketing – Unsubscribe from emails or promotional messages anytime.

• Restrict Processing – Limit how we use your data under certain circumstances.

To exercise these rights, please contact us at:
[Email Address]
[Phone Number]

We will respond within 30 days in compliance with applicable laws.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance website functionality and analyze visitor behavior.

Types of Cookies We Use:

• Essential Cookies – Required for website performance and security.

• Analytics Cookies – Help us improve user experience by analyzing traffic.

• Marketing Cookies – Used for targeted ads and promotions (only with consent).

Managing Cookie Preferences:

You can disable cookies through your browser settings. However, this may limit website functionality.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites (e.g., insurance portals, medical resources). We are not responsible for their privacy policies or practices. Please review their policies before submitting any data.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If we discover such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal changes or improvements in our services. When we make significant updates, we will:

• Post the updated Privacy Policy on our website

• Notify users of major changes via email or website banner

Last updated: [Insert Date]

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: 713-622-2248 or email us at: office@owendds.com.